Support

Email Arkalys.apps@gmail.com. We usually reply within 1–2 business days.

FAQ

Where is my license key? In your Creem receipt email, and in the Creem customer portal. Then: 1) copy your key, 2) click the extension icon, then the user icon or “Upgrade”, 3) paste and click Activate.

How many browsers? One key works on 3 browsers. To move it, open Plan → "Deactivate this device" on the old one.

How do I cancel? In the Creem customer portal → Manage subscription. Pro stays active until the end of the paid period.

Numbers without a country code are wrong or missing. Open Plan → "Default country" and choose your country. By default we use the page's language and domain.

It found nothing on a page. Some sites draw numbers as images or behind a "show number" button. Click the button, then reopen the popup. If it still fails, email us the URL.

Refunds are handled through Creem; email us and we'll sort it out.